Exchange Student Rocketry Classes

2015-07-15 Group #2 Model Rocket Class (5)

Greetings!  Because of the devotion, dedication and hard work of Ms. Manjun Dodge and Ms. Nancy Kensinger, my wife Francine and I were again blessed and allowed to work with four groups of wonderful young people from Taiwan.  After providing a bit of history, some words on safety and teamwork, the build sessions and the launch sessions and all I can say is THANK YOU, THANK YOU, THANK YOU to all of you!!

Allow me to offer my heartfelt thanks and appreciation to each of the commercial organizations involved for the tremendous support for this Exchange Student Program especially to Danielle and the folks from Custom Rocket Company and Cliff Whitley and his team from Mercury Adhesives.  The kits you supplied were excellent quality and received quite well by students and primary support staff a like.  The Mercury Adhesives products produced and provided made the lessons for the model rocketry builds safe and memorable.

To Karen and the staff at the Space Walk of Fame Museum, the workspace and all of the support you provided for the students has been above reproach and worthy of my deep appreciation.  I’ve attached a few photos for you to enjoy and as far as the kids are concerned, I believe the smiles say it all!!

Lastly but not least, allow me to say Thanks to the members of the MoonPort Modelers organization for their gracious support and use of their club flying field, without which there would not have been a memorable launch session for all of the young people.  The grooming of the field, the devotion to work with the students all  speaks volumes to [your] kindness.

James M. Carter

Another Happy Customer

This is a direct copy of an e-mail we received from one of our customers to one of our Customer Services Reps —

Thanks for following up with me today (and taking the time to figure it out)….customer service is a lost art and you definitely have it in spades.  If there is any boss or manager or anything….that needs to know how amazing you’ve been, let me know and I’d be more than happy to write a letter.  Not to mention I’m going to throw up some public reviews on websites I visit.  You’ve gone above and beyond, you have no idea how grateful I am that I don’t have to use some [expletive deleted] product that makes my work 10 times more difficult.

Seriously, you’ve made my week, thank you!

~Erin

Thank you Erin!  We at Mercury are very pleased that you are happy!

 

Great Customer Service!

We got this email from D. Sanderson, Laboratory Technican, at the MacEwan University’s Department of Biological Sciences —

I’ve been using mercury adhesives for a while with no problems. I’ve had great success with their CA superglue, and this time I was using their 15 minute epoxy. It was turning a really dark yellow (almost orange) when it set, so I contacted Mercury to see if this was normal. They offered to replace the product for me, and the new stuff works great!

Thanks!

Dana Sanderson

We’re not sure why the epoxy turned yellow, but we suspect it was due to age.  Regardless, Mercury stands behind it’s glues and it was replaced immediately.  We’re very pleased that Dana is happy, and will continue to be a Mercury Customer!

Here’s a picture of Dana’s latest project using Mercury Adhesives —

 

Deer Skeleton

Ron’s Furniture Repair

We think Mercury Adhesives make the best super glue, and use your products every single day.

Thanks again for your support.

RonsFurniture

Ron Alba
Hawaii’s Leader in Furniture Repairs and Restoration
Bldg 28 in Kapaa Quarry, Kailua
Office: (808) 261-6600
Cell: (808) 722-4961
Click on our web site link for a map and directions to our shop: www.ronsfurniturerepairs.com

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